Job Summary:

We are seeking a highly organized and customer-oriented individual to join our team as a Med Spa Client Care Coordinator. In this role, you will be responsible for providing exceptional customer service to our clients and ensuring their overall satisfaction with our med spa services. You will serve as the primary point of contact for clients, assisting them with scheduling appointments, answering inquiries, and providing detailed information about our treatments and procedures. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for delivering top-notch client experiences.

Responsibilities:

– Serve as the main point of contact for clients, both in person and over the phone, providing prompt and courteous assistance at all times.

– Schedule appointments for clients, ensuring efficient utilization of med spa resources and maintaining accurate records of appointments.

– Educate clients about our med spa treatments, procedures, and products, addressing any questions or concerns they may have.

– Maintain a comprehensive understanding of our service offerings, pricing, and promotional offers to effectively communicate with clients.

– Collaborate with the med spa team to ensure seamless coordination of client care, including coordinating treatment plans and following up on client progress.

– Manage client intake forms, ensuring accurate and up-to-date information is collected to support personalized treatment plans.

– Assist with administrative tasks, such as managing client records, processing payments, and maintaining inventory of med spa products.

– Proactively identify opportunities to enhance the client experience and provide feedback to the management team for continuous improvement.

– Maintain a clean and organized reception area, ensuring a welcoming and professional atmosphere for clients.

Requirements:

– High school diploma or equivalent; additional education or certification in customer service or healthcare administration is a plus.

– Proven experience in a customer service role, preferably in the healthcare or beauty industry.

– Excellent interpersonal and communication skills, with the ability to effectively engage with clients from diverse backgrounds.

– Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.

– Proficiency in using computer systems and software, including scheduling and customer relationship management (CRM) tools.

– Knowledge of med spa treatments, procedures, and products is desirable.

– Ability to maintain strict confidentiality and adhere to HIPAA guidelines.

– A positive and friendly attitude, with a genuine passion for providing exceptional customer service.

We offer competitive compensation and bonus packages, as well as a supportive and collaborative work environment and generous staff discounts. If you are a motivated individual with a passion for customer care and the desire to be part of a dynamic med spa team, we encourage you to apply for the Med Spa Client Care Coordinator position.

• Responsible for ALL SPA & Aesthetics services coordination.
• Immaculate and exceptional customer service, with highly accurate attention to detail
• Greeting & assisting clients with check in, registration/forms, & check out
• New client orientation
• Documenting medical record & consent forms completion
• Prepare clients for services
• Assist spa team in daily duties
• Stock supplies
• Educate clients about treatments, packages, & pricing
• Answer telephone, chats, & emails, take and return messages to clients, scheduling of services
• Maintain inventory
• Cleaning between sessions & other duties as assigned by spa management
• Facilitate & uphold a friendly work environment
• Opening & closing procedures
• General care of facilities
• Occasionally lifting up to 50 pounds
• Observing, documenting and communicating any issues or problems that need to be addressed with team members, management, and spa owners

Essential skills leading to success in this position:

• Very high level of hospitality and customer service.
• Desire to help clients reach their full potential.
• An understanding of all ThrIVe services and how they complement each other.
• Multi-tasking with ease.
• SPA presence (calming demeanor, soft tone, cool head) with high-level initiative and results
• Ability to learn ALL ThrIVe services and confidently guide clients to the best services for them

 
Full-time & Part-time Shifts Available.

Starting wage – moves up quickly for right candidate:

PART TIME (Job oriented): $14.00/hour and up, bonus available after training completed. Works some weekdays and weekends. (20+ hour/week minimum)

FULL TIME (Career-oriented): $15.00/hour and up, bonus available after training completed. 

Job Title: Inside Sales Representative – Med Spa Call Center

Job Description:

We are seeking a motivated and dynamic Inside Sales Representative to join our busy Med Spa + Call Center. As an Inside Sales Representative, you will play a vital role in driving revenue growth by effectively promoting our services and products to potential customers. Your goal will be to build strong relationships with clients, understand their needs, and provide tailored solutions that meet their expectations.

Responsibilities:

– Handle inbound and outbound calls to prospective clients, effectively promoting our services and products.

– Build rapport with customers and provide exceptional customer service.

– Conduct needs assessments to understand customer requirements and recommend appropriate treatments or products.

– Explain the benefits and features of our services, addressing any customer concerns or objections.

– Meet or exceed sales targets and objectives on a consistent basis.

– Maintain accurate and detailed records of all sales activities and customer interactions in our CRM system.

– Collaborate with the sales team to identify opportunities for upselling or cross-selling, to match client goals

– Stay up-to-date with industry trends, product knowledge, and competitor offerings.

– Participate in ongoing training and development programs to enhance sales skills and techniques.

Requirements:

– Proven experience as an Inside Sales Representative or a similar sales role.

– Excellent communication and interpersonal skills.

– Strong sales and negotiation abilities.

– Ability to thrive in a fast-paced and high-pressure environment.

– Familiarity with CRM software and sales tracking tools.

– Knowledge of the med spa industry and aesthetic treatments is preferred.

– High school diploma or equivalent; additional education or certification in sales or marketing is a plus.

Benefits:

– Competitive salary and commission structure.

– Generous staff discounts

-Paid time off

-ALL major holidays OFF

– Ongoing training and professional development opportunities.

– Friendly and supportive work environment.

– Opportunity for growth and advancement within the company.

If you are a motivated, results-driven individual with a passion for sales and the med spa industry, we would love to hear from you. Join our team and contribute to the success of our busy Med Spa Call Center. Apply now by submitting your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position.

Full-time & Part-time Shifts Available.

Starting wage – moves up quickly for right candidate:

PART TIME (Job oriented): $16.00/hour and up, bonus available after training completed. Works some weekdays and weekends. (20+ hour/week minimum)

FULL TIME (Career-oriented): $18.00/hour and up, bonus available after training completed. 

Job Title: Medical Weight Loss Registered Nurse

Job Type: Full-time

Job Description:

We are seeking a highly skilled and compassionate Medical Weight Loss Registered Nurse to join our team at ThrIVe Wheeling, a leading med spa specializing in weight loss and wellness. As a Medical Weight Loss Registered Nurse, you will play a crucial role in helping our clients achieve their weight loss goals and improve their overall health and well-being.

Responsibilities:

– Conduct thorough assessments of clients’ medical history, current health status, and weight loss goals

– Develop personalized weight loss plans based on clients’ specific needs and medical conditions

– Administer weight loss treatments, including medication management, injections, and supplements

– Monitor clients’ progress and adjust treatment plans as necessary

– Provide education on nutrition, exercise, and lifestyle modifications/options

– Collaborate with other healthcare professionals, to ensure comprehensive care for clients

– Maintain accurate and up-to-date medical records

– Stay informed about the latest research and developments in the field of medical weight loss

Qualifications:

– Registered Nurse (RN) license in WV

– Minimum of 3 years of experience in a healthcare setting, preferably in weight loss or related field

– Strong understanding of medical weight loss principles, treatments, and techniques

– Excellent communication and interpersonal skills

– Ability to provide compassionate and patient-centered care

– Attention to detail and strong organizational skills

– Commitment to maintaining a safe and professional environment for clients and staff

– Ability to work well in a team and collaborate effectively with other healthcare professionals

Benefits:

– Competitive salary

– Comprehensive bonus structure

– Paid time off

– Off ALL major holidays

– Professional development opportunities

– Collaborative and supportive work environment

To apply, please complete the online job inquiry form. We look forward to reviewing your application and discussing how you can contribute to our mission of helping clients achieve their weight loss goals and improve their overall health and well-being.

[Company Name] is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Full-time & Part-time Shifts Available.

Starting wage – moves up quickly for right candidate:

PART TIME (Job oriented): $26.00/hour and up, bonus available after training completed. Works some weekdays and weekends.

FULL TIME (Career-oriented): $32.00/hour and up, bonus available after training completed. Works Wednesday-Sunday

SPA & AESTHETICS PARTNERS ARE RESPONSIBLE FOR BUT NOT LIMITED TO:

• Responsible for ALL SPA & Aesthetics services coordination.
• Immaculate and exceptional customer service
• Greeting & assisting clients with check in, registration/forms, & check out
• New client orientation
• Documenting medical record & consent forms completion
• Prepare clients for services
• Assist spa team in daily duties
• Stock supplies
• Educate clients about treatments, packages, & pricing
• Answer telephone & emails, take and return messages to clients, scheduling of services
• Maintain inventory
• Cleaning between sessions & other duties as assigned by spa management
• Facilitate & uphold a friendly work environment
• Opening & closing procedures
• General care of facilities
• Occasionally lifting up to 50 pounds
• Observing, documenting and communicating any issues or problems that need to be addressed with team members, management, and spa owners
• Pool chemistry and more….

 
Essential skills leading to success in this position:

• Very high level of hospitality and customer service.
• Desire to help clients reach their full potential.
• An understanding of all ThrIVe services and how they complement each other.
• Multi-tasking with ease.
• SPA presence (calming demeanor, soft tone, cool head) with high-level initiative and results
• Ability to learn ALL ThrIVe services and confidently guide clients to the best services for them

 
Full-time & Part-time Shifts Available.

Starting wage – moves up quickly for right candidate:

PART TIME (Job oriented): $12.00/hour and up, bonus available after training completed. Works some weekdays and weekends.

FULL TIME (Career-oriented): $15.00/hour and up, bonus available after training completed. Works Wednesday-Sunday

IV TECHS ARE RESPONSIBLE FOR BUT NOT LIMITED TO:

• All responsibilities of SPA Partners, as listed above.
• Aseptic technique during IV initiation and IM shots, maintenance, & discontinuation.
• Assist clinical staff in daily duties.
• Stock medical supplies.
• Handling/Assisting in the handling of medical situations/emergencies.
• Following directives and standing orders.
• Reports to Nurse Practitioner on duty. Works under the direction of our Medical Director and Spa Manager.

 
Essential skills leading to success in this position:

• Current or Prior Paramedic, RN, LPN, or Phlebotomy certification, in good standing. Minimum 2-years experience IV initiation.
• Very high level of hospitality and customer service.
• Desire to help clients reach their full potential.
• An understanding of all ThrIVe services and how they complement each other.
• Multi-tasking with ease.
• SPA presence (calming demeanor, soft tone, cool head) with high-level initiative and results

 
Full-time & Part-time Shifts Available.

Starting wage: